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Jevone S
1 reviews | Active since Jan 2018
12 Jan 2021, 10:32
Mistakes and errors!
Do not use this provider. They overcharge you for their own mistakes, and have the mistake refunded to you, to only list you as a bad payer where no payments were missed! To escalate the neccessary to only be transferred to their survey. So much for customer service!
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Replies (2)
Vodacom's replyOfficial
12 Jan 2021, 11:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jan 2021, 11:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Jan 2021, 15:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance Regards Consumer Website Team
Best regards,
Vodacom's reply14 Jan 2021, 15:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance Regards Consumer Website Team
Best regards,