Mistakenly Blacklisted

<p>I had bought a cellphone and it had to go in for repairs. I took it to Vodacom Menlyn, Pretoria to be rapaired and they couldn't repair it so they replaced my phone. I had the phone for about 5 months before it suddenly stopped working and when I took it back to Vodacom they said it was blacklisted. I have been waiting for this problem to be sorted out for almost 2 weeks now and NOTHING has been done. I am in urgent need of my phone and Vodacom is not helping me to rectify a problem that I didn't create!</p>