MISSING/****** DATA

I purchased 1GB data for 14 days on the 8th of September and received confirmation sms at 9:01 that I bought 1GB data which would expire at midnight 14 September. I could not connect to the internet and requested balances at 9:03 (reflected airtime R80 with Bonus airtime R175 until 8 September, 0 MB data available) and 10:22 (airtime R79.24 and Bonus airtime R170.08, 0 MB data available). I checked again on 9th of September at 8:23 and balances reflected airtime R0 and 0 MB data available. I logged complaint on Vodacom's Facebook page and accessed Vodacom website on the 9th of September and requested a 'call me back'. DATA STILL NOT LOADED AND NO FEEDBACK OR CALL FROM VODACOM...... HAVE TO WASTE TIME AND WIFI TO COMPLAIN...... VERY DISAPPOINTED.........