missing vodacom products purchased

Good Day I am so dissapointed with the big service provider like vodacom, who does not care about their customers concerns. I have been buying air time, data bundles lately they do no last even an hour on phone and i have been trying to contact vodacom customer care for help or clarity. insted of getting a consultant of line like before, what u get is voice help which does not even have any use to us and it irritates when u need assistance then u do not get.

Can vodacom agent call me cause i am using my money to buy their products, as a concerned client I want to know where my airtime , data bundles is going please.