EC
Emile C
1 reviews | Active since Oct 2012
16 Nov 2022, 11:00
Missing phone bought online from Vodacom Business
A new Vodacom business handset that was ordered and supposed to be delivered on 20 September never arrived. The sales agent, Vanshree Govender, is not responding to my emails and is always "busy on another call", promising to phone me back, which she never does.
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Vodacom's replyOfficial
16 Nov 2022, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Nov 2022, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team