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Talitha W
1 reviews | Active since Oct 2012
21 Jan 2022, 09:34
Missing phone
I upgraded 2 weeks ago. It took ram couriers nearly 2 weeks to deliver my new "phone". WOW NO THE PHONE WAS NEVER ADDED TO THE BOX!!!! How do you not double check and have quality control. It took an hour on the phone with vodacom. Just to hear sorry the wholesaler wont get back to them till next week because they unavailable during the weekend. ABSOLUTELY PATHETIC SERVICE AGAIN!!!!
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Vodacom's replyOfficial
21 Jan 2022, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2022, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Talitha W's updateReviewer Update
24 Jan 2022, 08:25And im still waiting for a call!
TW
Talitha W's update24 Jan 2022, 08:25
Reviewer Update
And im still waiting for a call!