RC
Rosemary C

1 reviews | Active since Mar 2017

02 May 2017, 18:50

Missing or ****** DATA?

<p>I have a 1G data bundle that i get on the 1st of each month. At lunch time today I had 1.3G as I had 300kb top up data left. Now at 6:43 pm (02 May 2017) I am told that I only have 132.7kb of data left. I have not updated any software nor was I surfing the net.</p> <p> </p> <p>Please explain to me how this is possible?????</p>

0
Replies (1)
Vodacom
Vodacom's reply03 May 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,