MD
Mahlomola D
1 reviews | Active since Mar 2010
01 Sept 2015, 15:17
missing of airtime
For the second time, I am missing airtime on my cell phone and the previous time when I complained Vodacom sent me free data to how that it conceited hat it had a problem. In less than 24 hours of receiving R200 airtime it once more went missing. When I phoned to complain I was informed by Xoliswa that I had V-Live which I can confidently tell Vodacom that I do not have such a thing on my phone and my DATA is always of unless I want to check something and then close it again. This is very frustrating and I want my airtime back soonest. I am getting tired of this game Vodacom. <br>
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Vodacom's replyOfficial
01 Sept 2015, 15:52Hello ntshepe,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply01 Sept 2015, 15:52
Official
Hello ntshepe,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM