1 reviews | Active since Feb 2017
Missing money and added bill!
<p>My bill is R478 and a few cents EVERYMONTH! It is a set account. Yet most months (not all) I paid R500 in the account to make it less towards the end. Suddenly this month''s bill is R501! On the phone for an hour yesterday and not 1 person can tell me or my dad why it is more this month! Since I paid extra last month and the month before it should actually be less! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I will wait for that contact. Cannot understand how my bill will be more after paying MORE into my account. I can't wait to cancel my account in April!
I will wait for that contact. Cannot understand how my bill will be more after paying MORE into my account. I can't wait to cancel my account in April!
Dear Customer
As discussed, we have attended to your query.
Regards
Roderique Lategan
Dear Customer
As discussed, we have attended to your query.
Regards
Roderique Lategan