tB
theunis B

1 reviews | Active since Oct 2013

28 Oct 2016, 11:37

Missing money

<p>To who it may concirn.</p> <p>When I made a call this morning it said that I had less than R3,99 in my account...fine because I don't use money to make a phone call...I pay every month for minutes. During my call I was disconected. When trying to make a call again it said that my airtime was finished.I checked my balance.the remaining airtime was finished but I still had plenty of minutes left on my balance.</p> <p>So,do I pay for minutes every month but still pay for every call I make as well???</p>

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2016, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

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