Missing money
Hi on the 28/11/2017 I paid my account in the Witbank Highveld Mall Vodacom shop but till today 5/12/2017 it does not show on my account that I have paid. I even went to the shop so that the proof of payment can be sent to the accounts department but still no results. I think sorry know that this is very poor service from Vodacom.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Dec 2017, 16:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2017, 16:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
06 Dec 2017, 11:44So what is in due course in your eyes? I have been spending my days at your vodacom shop trying to resolve this issue but no luck not even the vodacom shop cant get n straight answer out of you.
's update06 Dec 2017, 11:44
Reviewer Update
So what is in due course in your eyes? I have been spending my days at your vodacom shop trying to resolve this issue but no luck not even the vodacom shop cant get n straight answer out of you.