MISSING DATA - UNRESOLVED FOR A WEEK

<p>Since last week Tuesday I have bought 2,6gigs of data via FNB and via the manaul way (*100). Nothing is showing and for a week I have been unable to use my phone due to not having data. When I do a balance enquiry via *111# everything is zero my free min my sms's my airtime my data everything. I have phoned and was told I have the handset and that I should know where the data went to...it is impossable for me to use 2 gig in 13 min. I also phoned again and told the the long story again and the response was I had to go to a vodacom shop. Which I did. They in turn phoned vodacom and vodacom then syncronized the phone with VPN and APN and was told it will work within an hour. That was Sunday at 11. Today I phoned again and was told 14 min later to hold on that I would be transfered to another department which the call centre option came up again as if I just phoned again. I have dailed the 100# and on there i have 630 mg YET nothing is working on my phone no whatsapp no facebook nothing. It will only work if I use my daughters phone as a wifi. I found the services and the sence of urgency or lack on taking responsibility discussting. I have a contract phone which means I pay for it eavy month for years yet when it comes to customer service or problem solving I have to beg for a wee**** And still waiting!</p>