1 reviews | Active since Nov 2013
Good day, I purchased roughly 4Gigs of data last week when Vodacom had a problem with their billing. I had no idea that there was a problem thinking it was my phone I purchased roughly 4gigs all of which was for 1 week which is what I usually use. I spoke to a lady advising the situation and she said that the data would expire in 1 month and not 1 week due to the error being Vodacoms fault and that now I was sitting with over 3 gigs of data. I have a feeling that this has not been the case and my data has only lasted a week.
https://csrm.hellopeter.com/admin/review-management/***
Best regards,
https://csrm.hellopeter.com/admin/review-management/***
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Jade
As discussed, this matter has been resolved.
Have a pleasant day further :)
Regards,
RJ
Best regards,
Hi Jade
As discussed, this matter has been resolved.
Have a pleasant day further :)
Regards,
RJ
Best regards,
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