PN
Pregasen N
1 reviews | Active since Dec 2012
02 Apr 2020, 08:10
Missing data.
I have not been allocated my 2gigs of data for the month, the previous months data that was supposed to be rolled over has also disappeared. I cannot get hold of anyone at the call center nor any assistance on the vodacom app. I want my data.
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Vodacom's replyOfficial
02 Apr 2020, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team