TP
Thaba P
1 reviews | Active since Sept 2011
28 Oct 2021, 09:07
Missing Data
My data disappeared without any warning as to why, when I call vodacom they can't seem to explain why and want me to pay for an itemized billing and find out myself why my data disappeared. About 11+ any time gigs and 9 + gig you tube data
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Oct 2021, 10:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2021, 10:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Oct 2021, 15:22 Dear Retselisitsoe Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply28 Oct 2021, 15:22
Official
Dear Retselisitsoe Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,