Missing data and client service

<p> lets talk service for a bit shall we? I have watched my data deplete within 2 minutes of loading it (this happening 3 times in a row yesterday) I phoned your call centre and was transferred to someone who would apparently be able to help me with my missing data which was about to 2 GB, I held on for 54 minutes waiting for someone to answer the phone before I put down. This morning i decided to go in store to try get to the bottom of this, only to find that i waited and hour for a consultant to say 'I'll email them'. Its funny that Vodacom debit my account without fail but when we question Vodacom on missing data it will be handled when IT get to it. After being with Vodacom for 12 years I feel a change coming!!!</p>