Missing data and bad attitude
I had data missing - which is impossible as I've not used mobile data for two weeks - which I posted to your Facebook page - with proof as requested by the person managing the page. And no feedback? I'm appaled at firstly, the **************** and secondly, the bad attitude.
You can reimburse my data and take my social media conduct in the thread on Facebook into practice.
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Vodacom's replyOfficial
27 Jan 2018, 09:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jan 2018, 09:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,