1 reviews | Active since Oct 2014

13 Mar 2018, 13:51

Missing data and airtime daily Vodacom are a huge ****

I guess since I complained Vodacom is still going to call me back, everyday I recharge my account and they airtime just goes missing wow and nothing is being done to fix the problem this is really bull****. My data went awol within a week when I load the airtime it just ****en disappears. I'm ****ed fed up with this **** they can keep their service if this is the bull**** I need to be dealing with on a daily bases.

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2018, 15:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 10:06
Official

Good Day,

Kindly note that we have received your posting.

We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.

Regards,

UW