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tM
tshepo M

1 reviews | Active since Nov 2012

02 Mar 2026, 20:23

Missing data and airtime

I haven't received data and airtime as per contract. Every few months I have to call, log a query or post on hello Peter. Two more months to go before I'm free from Vodacom

0
Replies (8)
Vodacom
Vodacom's reply03 Mar 2026, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
tM
tshepo M's update05 Mar 2026, 15:12
Reviewer Update
When Vodacom says they'll contact you and two days later there's still no call. Vodacom customer service at it's best
tM
tshepo M's update06 Mar 2026, 08:00
Reviewer Update
Day 3. No response from Vodacom. They're really not bothered. 63 days left for the contract to end.
tM
tshepo M's update06 Mar 2026, 10:19
Reviewer Update
Here we go again, vodacom does not take responsibility and refers me to a third-party as if they don't have any service level agreement. I signed up in the name of vodacom not third-party
tM
tshepo M's update09 Mar 2026, 06:32
Reviewer Update
Still no service from Vodacom
tM
tshepo M's update09 Mar 2026, 10:36
Reviewer Update
No service from Vodacom since 11 February 2026 yet I'm expected to pay otherwise loose my number
tM
tshepo M's update10 Mar 2026, 13:04
Reviewer Update
It's 30 days now without service from Vodacom.. I'm not going to beg you for service that is due to me. You will service me properly
tM
tshepo M's update12 Mar 2026, 08:10
Reviewer Update
Vodacom **** won't last long