Missing data and airtime
Second time this month my data has just disappeared into thin air. I had 500mb and R31 airtime as not even 8 hours later and it's gone I have made no calls and no way I used up all that data.
This is not ethical .
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Vodacom's replyOfficial
18 Aug 2017, 06:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2017, 06:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,