Missing data and airtime

<p>For the second time I've spent an excessive amount of time trying to find out where my airtime and data disappears to! And again no one at Vodacom customer services can help me!!!! It's frustrating that they keep making EXCUSES and try to blame me as the customer when it's clearly a problem on their side.... They transferred me numerous times to different agents, where I have to confirm the security questions over and over then they just repeat the line I'll call you bac**** 5 hours an another call later.... I'm still waiting...... I'm not interested in waiting 24-48 hours for a generic sms like the last time! Next I'll cancel the contracts I have with them, as they are a waste of my time and money!</p> <p> </p>