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Barry S
1 reviews | Active since Oct 2010
07 Feb 2020, 07:41
Missing Data again
Ref No . ***. I contacted Vodacom on Monday and informed them that they did not load my 50gig anytime data nore my 50gig night owl. they promised me it would be fixed by wednesday, now friday, still no data, I Paid over R400 for nothing, I am getting tired of having to call them every week for something they have done wrong, can they get anything right?
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Replies (4)BS
Barry S's updateReviewer Update
07 Feb 2020, 07:51Sorry that was my previous reference number, current reference number is ***. I have not received my monthy data yet as mentioned above, I spoke to Kolisi Mkumane on Monday This is urgent , I need my data I payed for
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Barry S's update07 Feb 2020, 07:51
Reviewer Update
Sorry that was my previous reference number, current reference number is ***. I have not received my monthy data yet as mentioned above, I spoke to Kolisi Mkumane on Monday This is urgent , I need my data I payed for
Vodacom's replyOfficial
07 Feb 2020, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2020, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Barry S's updateReviewer Update
11 Feb 2020, 10:58It has been 11 days now and I still do not have the data that I paid for from the first of the month, 50gig anytime, and 50gig night owl, this is ridicuas
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Barry S's update11 Feb 2020, 10:58
Reviewer Update
It has been 11 days now and I still do not have the data that I paid for from the first of the month, 50gig anytime, and 50gig night owl, this is ridicuas
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Barry S's updateReviewer Update
24 Feb 2020, 12:10THE QUERY HAS NOT BEEN RESOLVED, I HAD TO WAIT 3 WEEKS FOR VODACOM TO GIVE ME A QUOTA OF MY DATA, THEY GAVE ME 30GIG DAYTIME AND 30 GIG NIGHT TIME, INSTEAD OF MY 50GIG ON EACH.Can vodacom be so useless to do the same mistake every month. I could not watch programs I wanted to because of the three week delay in Data, I know that when the next month comes I will receive the 20Gig Incentive, and not my 50gig night owl and my 50gig anytime which I have paid for on the first of each month. If I do not receive feedback or payback of some kind shortly, I will carry on with the consumer council
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Barry S's update24 Feb 2020, 12:10
Reviewer Update
THE QUERY HAS NOT BEEN RESOLVED, I HAD TO WAIT 3 WEEKS FOR VODACOM TO GIVE ME A QUOTA OF MY DATA, THEY GAVE ME 30GIG DAYTIME AND 30 GIG NIGHT TIME, INSTEAD OF MY 50GIG ON EACH.Can vodacom be so useless to do the same mistake every month. I could not watch programs I wanted to because of the three week delay in Data, I know that when the next month comes I will receive the 20Gig Incentive, and not my 50gig night owl and my 50gig anytime which I have paid for on the first of each month. If I do not receive feedback or payback of some kind shortly, I will carry on with the consumer council