BD
Bel D
1 reviews | Active since Oct 2011
08 Apr 2020, 12:06
Missing Data Again
Second time that's I've loaded data and it's not allocated to my phone The first issue 2 month ago has still not been resolved!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Apr 2020, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2020, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
BD
Bel D's updateReviewer Update
08 Apr 2020, 12:19I'm still waiting from 2.months ago, I've just tried to load data again and nothing!
BD
Bel D's update08 Apr 2020, 12:19
Reviewer Update
I'm still waiting from 2.months ago, I've just tried to load data again and nothing!
BD
Bel D's updateReviewer Update
12 Apr 2020, 15:00Still no one has contacted me
BD
Bel D's update12 Apr 2020, 15:00
Reviewer Update
Still no one has contacted me
Vodacom's replyOfficial
14 Apr 2020, 12:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2020, 12:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,