TK
Trevor K
1 reviews | Active since Oct 2018
14 Oct 2019, 12:01
Missing Data
Missing Data, I had my data line suspended due to short payment, a vodacom issue. Did not take correct amounts off debt order.
I had 7G of data when it was suspended now when they unlocked the line this morning it's all gone. I would like to know how that is possible. Vodacom said it will take 3 to 5 days to get an answer. Not on, how do I work.
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Replies (2)
Vodacom's replyOfficial
14 Oct 2019, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2019, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TK
Trevor K's updateReviewer Update
15 Oct 2019, 09:54Still no contact from Vodacom, how is one supposed to run a small business when you get this kind of service.
TK
Trevor K's update15 Oct 2019, 09:54
Reviewer Update
Still no contact from Vodacom, how is one supposed to run a small business when you get this kind of service.