<p>Good day</p> <p> </p> <p>I had roughly 200 mb data this morning on my phone and about R90 airtime this morning on 11/08/2017.</p> <p> </p> <p>Little to my surprise, a few hours later all my data was depleted, and all my airtime dissapeared. I generally get SMS's to be informed that I am running low and/or my data has depleted... There were no such SMS's coming to my phone. (this is also funny because of new regulations I have heard about being put on cellphone companies). At 4pm today 11/08/2017 I again recharged with 1 gb of data and an hour later, 700 mb of my data is missing...</p> <p> </p> <p>Now I know that you will say, "oh its background apps on your phone" This however is incorrect as I have checked my data useage on my apps and nothing has used out of the ordinary amount of data.</p> <p> </p> <p>This is absolute rubish please sort this issue out Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear David Morris,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,
Dear David Morris,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,
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