Missing Data

<p>Terrible service</p> <p>I have been a client of Vodacom for over 15years. On Friday 08/02/2017 at 01-12 am I loaded gig data onmy phone via internet banking. The money was taken of my account. No data appeared. I gave it two days to see if the data will be loaded and on the 10/02/2017, I call Vodacom's customer care at 15:28. I was advised that I should sent proof of payment to ********** with Reference: 1- ********** 00 (Lizelle Dollie) as I was instructed by the agent. She also requested that I should call back to confirm that they received the email. All instructions was follow. I call the custpmer care againe at16:08. However I was kept on the phone for 55min and 11sec. requesting that some one should help. I was transfered from on agent to another agent. The last agent I spoke to, before i dropped the call, made me feel like an idiot. I explained to him that the money went off my bank account and I have the proof that the payment was made for the purchase and yet he still sent me the online banking contact number. I requested to speak to a supervisor and was advised that their are no managers after 5pm</p> <p>I am totally disappointed with the service I have received from Vodacom, and still have do not have my data that I purchase. As soon as my contract ends I will be moving my contract !!!!</p>