Missing data

<p>My data balance stated on the 26/12/2016 that a 9gig data bundle will only expire on 15/9/2020 ( see attached screenshot). On 1/01/2017 the data was however expired and all airtime was used up because no data bundle was active. </p> <p>Struggling for 2 days and hours on the phone to Vodacom customer care and nobody can help. Received shocking customer care. Nobody willing to help with answers like 'There's nothing I can do' and transferring me for hours from one persone to another or just keeping quite when asked a question. </p> <p>Would realy like some feedback. Vodacom with their high data charges now also *****s data to force customers to buy some more. </p>