<p>I did an upgrade in October, I was supposed to receive an additional 10GB as promised by signing the contract. </p> <p>After visits, phone calls and logging service requests, they had informed me that they failed to load it in November but that it was loaded for December. It is now the 9th December and yet again I have logged another service request a few days ago only for them to fail to load it again. </p> <p>I am extremely disappointed as I have always been a Vodacom customer yet receive such bad service. </p> <p>I would advise that customers be aware of these deals as clearly you don't receive what you are promised. </p> <p>Very disappointed with Vodacom! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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