MK
Manuella K
1 reviews | Active since Jan 2019
14 Feb 2019, 08:58
Missing data
I purchased data last night literally before falling asleep. This morning the data balance is on 0.00MB? Can you please advise how this is possible?
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Replies (2)
Vodacom's replyOfficial
14 Feb 2019, 09:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2019, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Feb 2019, 11:49Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Thank you for accepting our call. As discussed, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Thank you for accepting our call. As discussed, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2019, 11:49
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Thank you for accepting our call. As discussed, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Thank you for accepting our call. As discussed, we've advised you accordingly.
Regards
Vodacom Consumer Website Team
Best regards,