LG
Leslie G
1 reviews | Active since Jul 2011
14 Oct 2016, 17:58
MISSING DATA
<p>my wifi modem was dropped into water and is not working... for about 6 weeks now.</p> <p>Bought an old fashioned plug in ****le on Sunday. To my surprise i'm told that there is no data. How?</p> <p>The broken wifi modem (with flat battery) and sim card has been in my drawer!</p> <p>Logged a call on Sunday when I bought the ****le!</p> <p>Raised a query again on wednesday...</p> <p>Today STILL no answer, so phone Vodacom AGAIN this afternoon only to be told that my query will be resolved by end of the month!!!!!</p> <p>Do me a favour #Vodacommustfall</p>
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Vodacom's replyOfficial
15 Oct 2016, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2016, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,