KW
Kallen W

1 reviews | Active since Feb 2016

12 Oct 2016, 08:15

Missing Data

<p>Vodacom has continually, taken data when my account hasn't been used up ! </p> <p>I have kept running totals of all my data use and it never totals up to when Vodacom sends me a message to top up ! </p> <p>Help </p>

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 08:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,