SP
Sarah P
1 reviews | Active since Aug 2017
05 May 2018, 07:14
Missing Data
I loaded 1 GB of data on 1 May. I'm already down to 239 mb. Where has all the data gone if I've been on wifi most of the time ? please return my data
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Replies (2)
Vodacom's replyOfficial
05 May 2018, 09:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2018, 09:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 May 2018, 13:27Dear Customer
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Dominic
Best regards,
Vodacom's reply08 May 2018, 13:27
Official
Dear Customer
Please be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Regards
Dominic
Best regards,