SP
Sarah P
1 reviews | Active since Aug 2017
09 Apr 2018, 11:58
Missing data
I received a R100 from you guys the other day from when my data went missing. I converted that to 500 mb of data. I have just checked now and my balance is 84 mb. I have been on WiFi and I made sure my data was off. Where is it going too ?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Apr 2018, 12:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2018, 12:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Apr 2018, 15:23Dear Sarah Peinke,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Vodacom's reply16 Apr 2018, 15:23
Official
Dear Sarah Peinke,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,