SP
Sarah P
1 reviews | Active since Aug 2017
31 Jan 2018, 18:20
Missing data
I loaded 100 mb of Vodacom data 1 day ago and I have 8 mb left. I have been on WiFi most of the time so where is the data going to ?
I have turned off all possible apps that could use my data ...
I would likexpect a refund please !
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Feb 2018, 06:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2018, 06:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Feb 2018, 11:51Dear Sarah
Please be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply02 Feb 2018, 11:51
Official
Dear Sarah
Please be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,