LM
Lutendo M
1 reviews | Active since May 2014
27 Jan 2018, 19:46
Missing Data
I literally went through R110 airtime and 500mb in less than a week which is impossible for me. Today I bought mb to test my theory and they disappeared like ice melting on a summers day. I want my data , I have no idea why your Vodacom even uses data all of a sudden. I want my data. I've disabled background usage but no Vodacom data doesn't need that it just disappears.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jan 2018, 09:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2018, 09:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jan 2018, 16:17Good day,
As per our communication sent to you, this query has been resolved. You may review your rating on the Hellopeter website.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,
Vodacom's reply29 Jan 2018, 16:17
Official
Good day,
As per our communication sent to you, this query has been resolved. You may review your rating on the Hellopeter website.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Best regards,