WF
Wilma F
1 reviews | Active since May 2014
05 Dec 2017, 13:32
Missing DATA
I lodged a complaint before and was informed that I do not get automatic DATA on the 1st of every month after I complained and stated my DATA was gone (basically ******)
Now I have taken a picture on the 1st of December of my 2 phones and my IPAD. All under contract with Vodacom, and all 3 devices automatically hosts DATA on the 1st of every month. Thus I am not stupid and thus I am quite right in stating my DATA was "******".
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Vodacom's replyOfficial
05 Dec 2017, 13:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2017, 13:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,