JG
Jacob G
1 reviews | Active since Dec 2017
03 Dec 2017, 10:39
Missing Data
I have recharged my mobile device device 4 times with the past 24 hours and every time I cannot account for the data usage. I'm usually conscious of my data, and all my apps are switched off not to use cellular data.
Latest incident was today I reached my device and left it on the power unit. After I got back the data recharged was finished.mplease help me understand this.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Dec 2017, 11:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2017, 11:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Dec 2017, 14:53Dear Jacob
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
Best regards,
Vodacom's reply15 Dec 2017, 14:53
Official
Dear Jacob
Please be advised feedback has been provided to you via SMS.
Regards,
RJ
Best regards,