1 reviews | Active since Apr 2017
Good Morning
Vodacom has been *****ing data from me on a daily basis for the last few months. Last month I purchased a total of 16GB of data, and this is just for use on my phone, I don't use my phone as a hotspot to download stuff.
This is just for day to day useage, whatapp facebook etc.
At the beginning of September i reset my data usage calculator in order to monitor the usage, I have purchased a total of 8GB this month already, but the data usage calculator says 5GB, where has 3gm gone to?
I have now made the decision to cancel my vodacom contract which has costed me an additional R1,000 due to early cancellation
Vodacom have been ripping me off for years and I have now had enough!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear James
Thank you for your patience.
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
LS
Best regards,
Dear James
Thank you for your patience.
Feedback has been given.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
LS
Best regards,
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