DN
Dee-ann Naicken
1 reviews | Active since Aug 2017
29 Aug 2017, 20:31
Missing data
Dearest vodacom After 10 years of being with you i am about to port to telkom. How is it possible that 1 gig of data depletes in one day of not using my phone? Don't u dare start with the background apps nonsense because we all know you guys are guilty of *****ing data. So after this on going issue and little to no help from customer service my family and I say good bye to vodacom. And hello to Telkom.
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Replies (2)
Vodacom's replyOfficial
30 Aug 2017, 06:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2017, 06:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Aug 2017, 09:10As per communication sent to you, this query has been resolved.
Regards,
RM
Best regards,
Vodacom's reply31 Aug 2017, 09:10
Official
As per communication sent to you, this query has been resolved.
Regards,
RM
Best regards,