1 reviews | Active since Aug 2016
<p>I have two contracts with Vodacom, both on which I have data that has simply disappeared... I spend thousands of rands every month on these two contracts thinking that it was maybe the updates on my computer, gaming console or iPhone but when switching all automatic updates off on all these devices, I found over 2GB on each contract still went missing.</p> <p>This is clearly not the first time this has happened but have only caught on now. I will not tolerate such negligence from a company and will take this further than HelloPeter as I am confident that this is happening to several other people who have contracts with Vodacom and are simply paying their bills without revising where their data is disappearing to!</p> <p>I am fed up with Vodacom and cancelling all my contracts when they come to an end this year! I urge all Vodacom customer to carefully review where your data is being used and monitor how much you are using compared to how much you may have purchased!</p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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