1 reviews | Active since May 2016

11 Aug 2016, 13:48

missing Data

<p>we did an upgrade at vodacom clearwater in July, the phone we took comes with a once off 5Gig data bundle, when I asked when the data kicks in I was told 1st August we are now the 11th Aug and still no data.. No luck with anyone coming back to me from the vodacom shop or the 082111 call centre. A complaint was laid a call logged and still no reply and no data !!!!</p> <p> </p> <p>I would like my data pls......</p>

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 05:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,