NH
Naresh H

1 reviews | Active since Mar 2009

23 Mar 2015, 13:02

Missing components STILL not delivered

I received my upgrade via courier well over a month ago - 13 Feb.<br> <br> The box arrived with only the phone - no cover, no charger, no headphones, nothing else.<br> <br> Since, I have spoken to over 5 people each of whom have promised to look into this and resolve. The last call was 11 March wherein I was promised the delivery would hopefully be that very same day.<br> <br> Since then - nothing again.<br> <br> I will not be surprised if someone calls me YET again to establish *** is going on.

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2015, 15:14
Official
Hello 2cool,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,