Missing Airtime (incorrectly charged data)

<p>Having a data bundle active on Vodacom does not mean anything to them. I have lost R300 in airtime due to them taking it for data usage while I had an active data bundle. When I got the message that my data was running low (NOT DEPLETED) I wanted to top up but to my surprise my airtime was missing. Took me 2 calls to them just to speak to someone, the first guy just said hold on after greeting and put the phone down. Second lady spoke but can't do anything as its not her department. Now I have also had to waste money buying a smaller data bundle, so anothe R100 gone. Vodacom has turned to one of the worst when it comes to customer service and ethics, not to mention probably one of the most expensive. Wonder how long they gonna take to get back to me this time. (This has happened before and it took a few days just to get feedback)</p>