Missing airtime and data - no response from Vodacom

<p>I contacted Vodacom on 28/3 about my missing airtime and data. My line was suspended from 20/3 and came back on 28/3. I had a few hundred rands of airtime and also a few hundred mb of data when it was suspended. On the day it came back online on 28/3, all my data and airtime was gone. Ref no for reporting this is 1/ ********** ********** . I was told that I would get a call back between 3-5 working days. Nothing has been done, no feedback, no communication from Vodacom as promised. Loaded a Call me back on the Vodacom website a week ago, also nothing done. TERRIBLE</p>