1 reviews | Active since Sept 2016
Missing Airtime and Data
<p>It has been as very disappointing feeling dealing with Vodacom Call Centre as well as the Vodacom 4U Store in Woodlands Mall. It is now month 2 where my Data and Airtime disappears without any explanation, and when contacting Vodacom there best answer is sorry we are not sure, Paying what we do for cellphone services I expect more support and aftersales from Vodacom. I have been told by the consultant at Vodacom Woodlands maybe I should downscale my Facebook usage then my Data will last. I really expect more from them and would like Vodacom to own up to the problem and assist there customers.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
