ZG
Zuleikha G
1 reviews | Active since Nov 2017
28 Nov 2017, 10:48
Missing airtime and data
This is the 2nd time that data or airtime goes missing. I phone the call centre and nothing comes off the call. They will look into it and let me know. It's **************** and nothing is being done about it. Really disgusted by the way Vodacom robs it's customers.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Nov 2017, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2017, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Nov 2017, 15:07Dear Zuleikha ,
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply28 Nov 2017, 15:07
Official
Dear Zuleikha ,
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,