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Fabian C
1 reviews | Active since Nov 2016
28 Sept 2017, 09:42
MISSING AIRTIME AND DATA
Last night I had airtime and data on my phone. This morning there is nothing!!!! I didn't call or use my mobile data....where the heck did it disappear to? fix it now
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
28 Sept 2017, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Sept 2017, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
FC
Fabian C's updateReviewer Update
03 Oct 2017, 10:05still no response...
FC
Fabian C's update03 Oct 2017, 10:05
Reviewer Update
still no response...
FC
Fabian C's updateReviewer Update
25 Oct 2017, 15:39nobody has called me to date, easy to take my money hey and not so quick when I have a issue. Well done Vodacom. My contract will be ending soon and then I'm gone
FC
Fabian C's update25 Oct 2017, 15:39
Reviewer Update
nobody has called me to date, easy to take my money hey and not so quick when I have a issue. Well done Vodacom. My contract will be ending soon and then I'm gone
FC
Fabian C's updateReviewer Update
20 Nov 2017, 08:33still nothing?
FC
Fabian C's update20 Nov 2017, 08:33
Reviewer Update
still nothing?