kS
khulekani S

1 reviews | Active since Jan 2017

04 Jan 2017, 09:48

Missing Airtime and data

<p>R150 airtime and 1 GIG data is finished in a space of 3 days with out downloading anything and no phone calls made. I am told that i was on the internet the whole time and that the" background restriction" on a samsung doesnt work 100% ,and no one is telling me which websites i visited the whole three days ,im so dissapointed</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2017, 10:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

kS
khulekani S's update06 Jan 2017, 11:25
Reviewer Update

Issue resolved thanks