1 reviews | Active since Jul 2016
Missing Airtime and bad consultant attitude
Vodacom has 1 of the most annoying call center agents that are ither very slow or petty They are not quick to help at all instead make a mockery of the situation and the agent I just spoke to 10:34 from the midrand area Is a perfect example of the above When I call I am VERY angry already about my missing airtime I don't need a petty agent who is willing to mess around with my time and Is not willing to listen and with every call I expect to b spoken to In English unless otherwise stated this agent instructed me in Zulu that's not my language and I was not willing to attempt speaking Zulu this morning I just found him to be very disrespectful from the moment he got my on his line... the service is_ ... I don't want to swear to say the least I have nothing nice to say about this call as I had no information given to me
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
A request to have all subscriptions cancelled has been loaded. Please allow 2 working days for processing.
Please note that these services are activated on the phone/handset.
We once again apologise for the poor service and for any inconvenience caused.
Kind regards
Moddy
Good day
We regret taking note of your experience and thank you for bringing it to our attention.
A request to have all subscriptions cancelled has been loaded. Please allow 2 working days for processing.
Please note that these services are activated on the phone/handset.
We once again apologise for the poor service and for any inconvenience caused.
Kind regards
Moddy