TV
Tanya V
1 reviews | Active since Nov 2013
06 Feb 2022, 06:41
Missing airtime
On Saturday 5 Feb 2022 I loaded R29 onto my phone. I never recieved it. Will I be refunded or will I gwt my airtime?
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Replies (2)TV
Tanya V's updateReviewer Update
06 Feb 2022, 20:09Again I loaded R29.00.... nothing on my phone. What is going on? That is R60 stollen from my prepaid account
TV
Tanya V's update06 Feb 2022, 20:09
Reviewer Update
Again I loaded R29.00.... nothing on my phone. What is going on? That is R60 stollen from my prepaid account
Vodacom's replyOfficial
06 Feb 2022, 20:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2022, 20:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team